Symantec Endpoint Protection Client started failing to update its anti-virus definition. After enabling debug logging, all I can see is:
Sylink:(EXCEPTION, err=2) AH: failed to send request...
I launched wireshark and I see no communication errors. I rebooted the server to no avail. Then, I did some tinkering and for whatever reason, it started working. I don't know what exactly fixed it but here you go:
1) run smc.exe -stop
2) run smc.exe -start
3) Launch Symantec Endpoint Protection
4) in the tray icon, right click the symantec icon and click 'Disable Symantec Endpoint Protection'
5) wait a few seconds and the client UI will turn red and tell you that everything is disabled
6) click Fix All and wait
7) in a few seconds, the client UI will go back to being orange
8) click Fix
9) go look at the debug log and you won't see anymore errors
10) in a few minutes, the client UI will turn green
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